Simmerlyhome Privacy Policy
Last updated: August 10, 2026
This Privacy Policy explains how Simmerlyhome, operated by NIL ERTAS LLC, collects, uses, shares, and protects information when you visit our website, browse products, create an account, place an order, contact us, or use our services.
Information We Collect
When you interact with Simmerlyhome, we may collect information needed to process orders, provide customer support, improve our store, and communicate with you.
Personal details (name, email, phone, address).
We may collect personal information such as your name, email address, phone number, billing address, shipping address, and account information.
Order and payment details
We may collect order details, checkout information, payment confirmations, refund records, and transaction-related information.
Payments are processed through secure third-party payment providers. Simmerlyhome does not directly store your complete credit card information.
Browsing and Device Information
When you visit our website, we may collect information such as your IP address, device type, browser type, pages viewed, referring pages, shopping activity, cookies, and similar tracking information.
Processing orders
Process, confirm, fulfill, and deliver orders, including payment processing, shipping, tracking updates, returns, refunds, and customer support.
Communicating
Respond to questions about products, orders, shipping, returns, refunds, accounts, and other customer service requests.
Personalizing shopping
Provide relevant product recommendations, display products and collections that may interest you, and improve the overall shopping experience.
Marketing
If you choose to subscribe to our marketing communications, we may send product updates, offers, promotions, and Simmerlyhome news. You can unsubscribe from marketing emails at any time using the unsubscribe option included in our emails.
Sharing Information
We may share necessary customer information with trusted service providers that help us operate Simmerlyhome, including:
Shopify and ecommerce service providers
Payment processors
Shipping and fulfillment providers
Analytics and website performance services
Advertising and marketing platforms
Email and customer communication services
Customer support tools
These service providers receive information only as reasonably necessary to provide their services or support our business operations.
Customer Rights and Choices
Depending on your location, you may have the right to access, correct, delete, or request details about your personal information. You may also be able to opt out of certain marketing or data sharing activities. To make a privacy request, contact us at support@simmerlyhome.com.
Security
Simmerlyhome uses Shopify and trusted third-party service providers to help protect customer information.
Payment information is processed through secure payment providers. However, no online service or electronic transmission can be guaranteed to be completely secure.
Cookies & Tracking
We may use cookies, pixels, analytics tools, and similar technologies to:
Keep items in your shopping cart
Remember preferences
Understand website traffic and usage
Improve website performance
Measure marketing campaigns
Provide relevant advertising
Analyze customer interactions with our website
These technologies may include services such as Google Analytics, Google Ads, Meta Pixel, TikTok Pixel, Shopify analytics, and similar tools where applicable.
Email and SMS Marketing
If you subscribe to Simmerlyhome emails, we may send you product updates, special offers, promotions, and store news.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.
If SMS marketing is offered and you choose to opt in, we may send promotional or transactional text messages in accordance with applicable requirements.
You can opt out of promotional SMS messages by following the instructions provided in the applicable messages.
Data Retention
We retain customer information only for as long as reasonably necessary to provide our services, process and complete orders, handle returns and refunds, provide customer support, prevent fraud, maintain business records, and comply with applicable legal, tax, or regulatory requirements.
Children’s Privacy
Simmerlyhome is not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
Customer Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or request information about how your personal data is used.
You may also have the right to opt out of certain marketing or data-sharing activities where applicable.
To make a privacy-related request, please contact us at:
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our store, services, privacy practices, technology, or applicable legal requirements.
The Last updated date at the top of this page indicates when this Privacy Policy was most recently updated.
Contact Information
If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact us:
Simmerlyhome
Operated by NIL ERTAS LLC
Email: support@simmerlyhome.com
