30-Day Returns

We want you to feel confident when shopping at Simmerlyhome. If you are not fully satisfied with your order, you may request a return within 30 days of delivery.

Return Conditions

To be eligible for a return, items should be:

• 
  Unused and in their original condition
  
• 
  Returned with the original packaging when possible
  
• 
  Free from damage caused by improper use
  
• 
  Complete with all included parts, accessories, and components
  

For health, safety, and hygiene reasons, certain used kitchen or household products may not be eligible for return once they have been used.

Products that arrive damaged, defective, incorrect, or missing parts should be reported to us as soon as possible so we can review the issue and provide the appropriate solution.

How to Request a Return

To start a return, please contact us at support@simmerlyhome.com with your order number and a brief description of the reason for the return.

Once your return request is reviewed and approved, we will provide you with the next steps and return instructions.

Refunds

Approved refunds are issued to the original payment method after the returned item is received and inspected.

Refund processing times may vary depending on your bank or payment provider.

Exchanges

We currently do not offer direct exchanges.

If you need a different product, size, color, or variant, you may return the original eligible item and place a new order.

Damaged or Incorrect Items

If your order arrives damaged, defective, incorrect, or incomplete, please contact us at support@simmerlyhome.com with your order number and, when possible, photos of the item and packaging.

We will review the issue and work with you to determine the appropriate resolution.